Website terms

When you purchase from the Little Print Den, you are purchasing from Natalie Wells, White House, High Street, Sonning, RG4 6UP, contactable by email on hello@littleprintden.com.

By using the website, the website terms apply to that use.

Sales policy

The prints sold on the website are handprinted. As such, small variations are natural and often a desirable characteristic, making each impression in an edition unique. Acceptable variations include:

• Slight variations in ink coverage: Minor changes in pressure or ink distribution create subtle textures or tonality.

• Minor colour differences: Small differences in hand-mixed ink batches can cause subtle shifts in hue across an edition.

• Small textural details: The natural specks and fibres in handmade or textured papers can show up in the final print.

• Incidental "noise": Slight, ghost-like transfers of ink can be a desired artistic effect, adding texture.

• Deckled edges: The unique, rough edges of handmade paper create minor variations in the overall paper size.

The edition size of each print is listed. This is for the colour way and paper combination used for that image. Little Print Den may print the same image using different colours/ paper as a separate edition - it will never be an exact copy.

Delivery policy

All prints are usually dispatched between 2-3 working days after orders are placed. Orders are only sent within the UK. All orders are sent using the Royal Mail Tracked 48 service. The customer email address and phone number will be provided to Royal Mail for the purposes of tracking. It is the customer’s responsibility to track the order once dispatched using the tracking code received.

Returns, refunds and cancellations

If you change your mind and cancel your order prior to dispatch, a full refund will be provided.

If you have already received your print and have changed your mind, provided the print(s) is in perfect, saleable condition and still in the original packaging, you can return the unwanted print(s) at your own cost to the address below. It is recommended to use a tracked service as the safe return is the customer’s responsibility. Prints must be returned within 28 days of dispatch from Little Print Den.

Little Print Den
White House
High Street
Sonning
Reading
RG4 6UP

Please contact me by email on hello@littleprintden.com before you return anything so that the return can be approved.

Refunds are not provided for any prints that are left at depots uncollected. If your prints have not arrived at the expected time, please first check the status of delivery on the Royal Mail track and trace website.

Refunds or replacements are not provided in any instance where incorrect shipping addresses have been given - it is the customers responsibility to make sure these are correctly given at the checkout. If you have accidentally given an incorrect shipping address, please contact me asap with an updated address, as once orders are shipped these details cannot be amended.

In the extremely rare event where an order arrives damaged, please do contact me directly as soon as possible by emailing hello@littleprintden.com, with photos of the damaged item(s), and I will work with you to find a solution. Prints are well packaged in tissue paper inside board envelopes or tubes and so it is extremely unlikely that they are damaged in transit, however I do accept that there is a risk that this can happen on rare occasions.

For prints sent out in postal tubes, it is recommended to remove them from the tube as soon as possible in order for the paper to flatten.

Copyright

The content on this website is protected by copyright laws under English law. The content cannot be used for commercial purposes by others. The prints sold on this site are also protected by copyright laws. Natalie Wells is the artist and copyright owner and has exclusive rights over uses of that work. If you wish to use a print or image in a way that contravenes the copyright, you must email hello@littleprintden.com to discuss and agree your requirements. These rights fall into two categories:

• “Economic rights” relate to copying, licensing, renting, lending, performing, showing the work to the public, making an adaptation of the work or translating a work.

• “Moral rights” are similar to copyright and relate to the artist’s honour or reputation and provide:

  • the right to be identified as a work's creator

  • the right to object to derogatory treatment of a work

  • the right to object to false attribution